DIRECTOR - HUMAN RESOURCES
An extremely passionate professional with 19 years of experience, Upasna heads the HR team at Ondirect.
She is responsible for talent hiring, compensation, benefits management, learning management, change management, policies & procedures, framework development and performance management processes.
She has extensive experience in operations management, HR policies, and contact centers. Before joining Ondirect, she was associated with vCustomer & Cloud Vision.
Upasna really believes in influencing growth through employee development.
An MBA from Symbiosis Institute, Upasna is a proud mother of two girls and enjoys spending time with them.